Mentions

Introduction to Mentions

Mentions in Workflo are a core collaboration feature that helps team members grab attention, ask questions, or provide updates directly to specific colleagues. By tagging someone using ‘@’, you ensure they receive a notification and are looped into relevant discussions.

Key Features

• Direct Notification: The mentioned user receives an alert in their notifications center.
• Contextual Linking: Mentions link directly to the task, comment, or file where they were used.
• Cross-Workspace: Tag users even across different projects or teams if permissions allow.
• Integration with Comments and Tasks: Mentions work seamlessly within discussions, tasks, and file comments.

Using Mentions Effectively

1. Type ‘@’ followed by the team member’s name in a task, comment, or file annotation.
2. Select the correct user from the dropdown list.
3. Provide a clear message or instruction for the mentioned user.
4. Check notifications to ensure your message has been delivered.
5. Use mentions sparingly to avoid notification overload.

Use Cases

• Task Updates: Notify a teammate when their input is needed on a task.
• Feedback Requests: Tag the project lead to review a document or workflow.
• Cross-Team Collaboration: Quickly loop in specialists or stakeholders without sending emails.

Workflow Example

In a software sprint, a developer finishes a feature and mentions the QA engineer in a comment: ‘@QA, please review the latest commit for testing.’ This triggers a notification and links directly to the task, allowing QA to review immediately without searching for updates. This reduces delays and keeps communication clear.